Cloned SSD Has No Sound

If you have cloned your original hard drive onto a new SSD and everything works except for sound, there are some steps that you can take that may resolve the issue without having to re-clone using bootable Rescue Media. These steps are listed for Windows® 10. 

  1. Open Device Manager (press the ‘Windows’ button and ‘X’, then select ‘Device Manager’)
  2. Expand 'System Device' and search for a sound device that is in error (indicated with a yellow or red exclamation mark)

 

  1. Right Click and select 'PROPERTIES'
  1. Select 'DRIVER' tab 
  1.  Select 'Update Driver'
  1. Select 'Browse my computer for driver software'
  1. Select 'Let me pick from list of available drivers on my computer'
  2. It should quickly return with a list of drivers.
  3. Select your sound card driver and complete whatever prompts appear
  4. Within seconds, there should be a new item in the Device Manager listed as 'SOUND, VIDEO and GAME CONTROLLERS' and the speaker in tray (bottom right) will now be functional.

If these steps do not fix the sound issue, or you do not have the options listed in this guide, please contact us directly and we would be happy to help further.  

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